A COVID-19 Update from Kettlewell Fuels

As at 05/01/21

With another lockdown in place, we want to reassure you that as key workers we will continue delivering Domestic Heating Oil, Agricultural Gas Oil and Commercial DERV to homes, farms and businesses across North Yorkshire.

There's no need to panic buy and we're here to take your order when you need us.

How you can help this winter:

  • When you place your order, please let us know how much you have in your tank.

  • Regularly check your oil - please keep an eye on your oil level and if you can, measure your oil before you place your order.

  • Also, ordering ahead with as much notice as possible will help us to understand your requirement and plan your delivery.

See our TOP TIPS for guidance on how to measure your oil, check your tank and digital monitors.

Keeping everyone safe

To reduce risk and contact, we will be asking you to pay for your order when you call us to place it. The money will not leave your account until after we have delivered your oil.

When our driver makes your delivery, for your protection as well as his, please remain at least two metres apart.

In most cases, the driver will post the delivery meter ticket through your letterbox. If a signature is required, he will ask for your name and write that on the meter ticket as an acknowledgement of the delivery.

We have a secure supply of oil

We are following all government guidelines and advice from our industry trade association, the UK & Ireland Fuel Distribution Association (UKIFDA), to keep our team and customers safe.

No visitors - please don't visit our site

To reduce risk and contact, may we ask that you don't visit us at our Elizabeth House office. Please call or email only.

Supporting you

We're most definitely still open for business and here to help you.

My best wishes,

Janet Kettlewell

No Visitors

Please don't visit our sites

To reduce risk and contact, may we ask that you don't visit us at our Elizabeth House office or Station Depot site. Please call or email only. We're most definitely still open for business and here to help you.

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We're here to help

Meet the Kettlewell Fuels Team

As a truly independent business, we are committed to providing the very best customer experience and like to keep the ordering process simple and straightforward.

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