Meet our customer service team

Here to help you, the customer service team includes Angie and Iain, who have a combined length of service with us of over 20 years, and Katie who joined us in 2017.

Customer Service

On a day-to-day basis, the team's main priorities include taking customer orders as well as answering the varied enquiries about kerosene, gas oil and commercial derv. 

Each of the team also has a more specialist role:

Katie takes an active role in marketing and the customer management side of the business.

Iain is our expert in fuel additives and lubricants. He is the go-to person for any advice when it comes to selecting the right product.

Angie ensures that customer invoices and statements are issued, payments are reconciled and that our customer records are kept up-to-date.

Busy with the day-to-day activities of running the company, Janet and Trevor are also very involved with the customer service operations.

All-round customer and company specialist, Janet is active on the phones supporting customers with their enquiries and orders. Whilst Trevor makes sure the oil is delivered efficiently and, as a trained ADR tanker driver, often makes deliveries.

If you need help placing your next order, call our friendly team on 01765 640682 or 01765 641139.

Click here to meet our drivers

 

Our Price Promise

Our aim is to

Keep prices consistently competitive, never inflating during difficult times or when customers order at short-notice.

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Place Your Order

We're here to help

Our experienced team is ready to help you place your order or for advice and assistance.

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Christmas Opening

Christmas Opening

To help you plan your heating oil requirements, we will be closed 25th, 26th, 29th December and 1st January.

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