As the colder months approach, the United Kingdom & Ireland Fuel Distributors Association (UKIFDA) guide provides essential advice for heating oil users. It includes information on managing heating oil systems and offers payment options for those who may have difficulty affording their home heating this winter.
ONE: Keep Your Heating Oil System Maintained
Regular maintenance of your oil boiler and tank by a heating professional will ensure they work efficiently, reliably and don’t waste oil. It is recommended that you have your oil heating system serviced annually by your local OFTEC registered engineer. These engineers are trained and inspected to make sure they can competently carry out the work. Click here to find out more about the services offered by OFTEC
TWO: Book Your Heating Oil Delivery Early
To avoid weather-related delays and, sometimes, higher costs, it’s best to book your heating oil delivery in advance. During the winter months, emergency deliveries may not always be possible, so order your oil before your oil level becomes too low. Contact our customer service team to place your order or for advice and assistance.
THREE: Sign Up For The Cold Weather Priority Scheme
The UKIFDA Cold Weather Priority scheme is designed to identify heating oil customers aged 75+ who are most vulnerable to cold conditions. This means that we, as your heating oil supplier and a member of UKIFDA, will take appropriate steps to prioritise your heating oil delivery, depending on your need, especially in times of fuel shortage or extremely cold weather. If you or someone in your household is 75 or over, tell us today, and we will register you on the scheme. Find out more here.
FOUR: Choose a UKIFDA-Accredited Distributor
At Kettlewell Fuels, we take pride in being a UKIFDA member, which means you can always expect top-notch service from the moment you contact us. We are always happy to help, so please don’t hesitate to get in touch with us if you have any questions or concerns. Contact our customer service team here.
FIVE: If You Are Struggling To Pay

Several government resources are available for vulnerable people or those struggling to pay for their heating oil. Some UK pensioner households may qualify for the Winter Fuel Payment scheme, a one-time payment of either £200 or £300.
Here are some resources where you can find out more about help with your heating bills:
